Return and Refund

At Shahista Luxe Couture, we take pride in the quality and craftsmanship of our designs. If for any reason you are not completely satisfied with your purchase, our return and refund policy is designed to make the process easy and transparent.

Returns

- Eligibility: Items must be returned within 14 days from the date of delivery. To be eligible for a return, the product must be unused, in the same condition you received it, and in its original packaging with all tags attached.
- Non-Returnable Items:
- Custom-made or tailored items.
- Items on sale or clearance.
- Worn, altered, or washed products.

Return Process:
1. Contact us at *[Insert Contact Email/Phone Number]* with your order details and the reason for the return.
2. Once your return is approved, we will provide instructions on how and where to send the product.
3. You will be responsible for the shipping costs for returning the item.

Refunds

Inspection: Upon receiving your returned item, our team will inspect it to ensure it meets the return criteria.
Refund Process: If the return is approved, a refund will be processed to your original payment method within 7-10 business days.
Non-Refundable Shipping Fees: Shipping costs are non-refundable.
Exchange Policy: We do not offer direct exchanges at this time. If you would like a different product, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at  9892023216. We will work with you to arrange a replacement or refund.


If you have any further questions or need assistance, please reach out to us at 9892023216.

Thank you for choosing Shahista Luxe Couture!